Information, Advice and Guidance
Explore our comprehensive support services for holistic development and student well-being. On main menu click on INFORMATION
London School of Academic & Arts offers Information, advice, and guidance to all our learners. If you would like help deciding which course to take, or need any assistance once enrolled, please contact the reception. Alternatively, you can email your enquiry to info@lsaarts.ac.
You can also contact the National Careers Service at 0800 100 900 or via their website. They offer independent advice and guidance by phone and online, or they can connect you with local advisors. Their website is https://nationalcareers.service.gov.uk.
Our Mission & Our Aim
London School of Academic & Arts strives to provide high-quality and affordable education in an excellent learning environment. Our mission is to offer a customer-focused service that is convenient for all clients to access and provide up-to-date, comprehensive, and impartial information, advice, and guidance. Our aim is to help build confidence and empower people to make their own choices.
About our IAG Service
This service helps you make informed decisions if you want to improve your job prospects, skills, or obtain a qualification. This statement briefly outlines the available services and facilities.
Our Clients
Current Learners of London School of Academic & Arts
Potential students
Students from partner agencies
Employers and Businesses
Our Staff
Our staff holds appropriate professional qualifications and training, with skills and knowledge continuously updated through a programme of staff development.
Our Services
Confidential, impartial, and objective information and advice about learning opportunities and the skills and qualifications needed for employment or career progression.
Written information on all courses and opportunities.
Support during your studies to assist your learning and personal development.
Advice and services to enable effective studying if you have a disability or additional requirements.
Telephone/internet services providing information and advice.
A signposting and referral service to other agencies if we cannot offer the information or advice you require.
What Can You Expect from Us?
We will be welcoming and friendly.
We will be professional and knowledgeable.
We are happy to answer your enquiry by telephone or email or to offer you a one-to-one appointment.
We will make reasonable adjustments to our services to meet your needs.
We will respond to your written correspondence within 5 days.
We will respond to your telephone call within 2 days.
We will acknowledge or reply to your emails within 3 days.
What We Expect from You
Provide as much relevant information as you can to help us respond to your enquiry fully.
Contact us promptly if you have any questions or concerns about your studies.
Attend all arranged interviews with London School of Academic & Arts staff on time.
Let us know if you need to cancel or reschedule an appointment.
Be honest and open with us, and work toward meeting your agreed aims.
Treat London School of Academic & Arts staff and fellow students with respect.
Confidentiality
To provide the best possible service, we keep a record of your details, academic record, and contacts with us. Only authorized staff or representatives can access this information as part of their work. London School of Academic & Arts complies with the Data Protection Act 2018.
Equal Opportunities
London School of Academic & Arts welcomes enquiries from all people regardless of age, race, colour, gender, sexual orientation, religious or political beliefs, disability, marital status, or background.
We are committed to ensuring that everyone has equal opportunity to access our IAG services and training resources.
Feedback: Compliments, Comments, and Complaints
To help us continuously improve our service and address your needs, we want to hear from you. You can provide feedback anonymously if you wish.
To comment, compliment, or make a complaint, relevant forms are available at reception. You may also do this using the form on our website or email info@lsaarts.ac.
Our complaints procedure clearly explains how to make complaints and how unresolved issues are dealt with. All complaints are handled in strict confidence.
Contact Us
Appointments may be made in person, by telephone, or by email:
London School of Academic & Arts
Tel: 0203 1504084
Second Floor South, Broadway Chambers
Ilford, Essex IG1 4DU
UK
Email: iag@lsaarts.ac
